Click on the Sales Module => Credit Note => Credit Note search opens
Click on the eye button on the corresponding credit note which is located in the right end side. Eye button represents the view of created credit note
Then user will be redirected to credit note view window from there click on the more option button and click cancel button.
Cancel option enable the user to cancel the Credit note.
When clicking on the Cancel menu, Cancel form will appear on the screen and user need to enter the details to process the cancellation.
In this form user get the details of Customer name and amount of the sale. If the user want to cancel the credit note, need to enter the reason on the Reason for Cancellation field and click on OK to cancel the created credit note form.