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Go to Sales Module => Payments Received => Payments Received search opens
Click on the eye button on the corresponding payments received which is located in the right end side. Eye button represents the view of receipts.
Then user will be redirected to payments received view window from there click on more options => cancel.
By clicking cancel a validation message will pop up then click “YES” to cancel the receipt and click “NO” to close the option or not to cancel

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